Skip to content

General Terms

Here you'll find the main terms regarding the use of our service, hearing tests, the 48-hour trial offer, the monthly subscription, and responsibilities.

Better hearing, understood with confidence.

Clear termsfor abetter hearing.

  • Clear

    Terms written in plain language.

  • Accessible

    Easy to consult at any time.

  • Secure

    Your rights and your data are protected.

  • Compliant

    In accordance with current legislation.

Our terms and conditions

Read the full terms of use for test-audio.com.

Purpose

These general terms are intended to define the terms of access to and use of the test-audio.com service, including online hearing tests, associated features, and support services.

Access to the service

The service is available through our website on desktop, tablet, or mobile, as long as you have an internet connection. The user agrees to use it in accordance with these terms and applicable regulations.

Hearing tests and preliminary medical results

The online hearing tests provide an indicative preliminary result based on the principles of pure-tone and speech audiometry. These results do not constitute a medical diagnosis and in no way replace the advice of a healthcare professional.

Trial offer and subscription

We offer a 48-hour trial for €2.90, giving access to all features of the service. At the end of this period, a monthly subscription of €49 is automatically activated, allowing unlimited hearing tests, personalized monitoring, reminders, exercises, and family access.

Pricing and renewal

The subscription price is €49 per month, including all taxes. The subscription automatically renews every month unless canceled before the next billing date. The €2.90 trial offer fee is charged at sign-up and is non-refundable, except as required by law.

Cancellation

You can cancel your subscription at any time from your account area, with no additional fees. Cancellation takes effect at the end of the current period, and you retain access to the service until that date. No refund will be issued for the current period.

User account

To access the service, you must create an account with accurate and up-to-date information. You are responsible for the confidentiality of your credentials and for all activities carried out from your account. In the event of unauthorized use, please contact us without delay.

Liability

test-audio.com strives to provide a reliable, secure, and accessible service. However, we cannot be held liable for misuse of the service, interpretation of preliminary results, or any decision made without consulting a healthcare professional. Our liability is limited to the amount paid by the user for the service.

Personal data

Your personal data is collected and processed in accordance with our Privacy Policy. We are committed to protecting your information and using it only in the context of providing the service, in compliance with the General Data Protection Regulation (GDPR).

Intellectual property

All content on the site (texts, visuals, algorithms, interfaces, etc.) is the exclusive property of test-audio.com or its partners. Any reproduction, representation, or use, even partial, is prohibited without prior authorization.

Governing law

These general terms are governed by French law. In the event of a dispute, an amicable solution will be sought first. Failing that, the courts of Paris will have jurisdiction.

A question about our terms?

Our team is here to support you.